I do have both discs for Mac and Windows By @animenigma   You might have discs but they're freely available and will only give you up to a 30 day free trial period after which you must enter a valid serial number.   But do you have separate 24-digit serial numbers: one for Mac and one for Windows? They will be different. The serial numbers are the important part and they are what you pay for when you buy a license.   Sounds like you've only got a Mac serial number. ... View more

Creative Suite licenses were sold on an operating system basis: Mac only or PC only. If you already have a Mac version registered then that suggests your CS6 is Mac only.   To get a Windows version you would have had to pay separately for a Windows license (or apply for a cross-platform switch, a process which was discontinued many years ago).   Can you confirm if you bought a Mac version of CS6? If so, you cannot install CS6 on your new PC. ... View more

Try using different browsers.   Some browsers are known to report the wrong OS to the Adobe installer. ... View more

@LaSalamander Unfortunately, the suggestions in this thread, including Prodesigntools, no longer apply.   Adobe removed all download links to older versions in the last 18 months or so. We all now only have access to the current version and the major version immediately prior to that one.   For many years, the old Prodesigntools site used to be a fabulous resource for downloading older versions but, sadly, no longer applies. The links now re-direct to the pages Adobe prefers us to see.   Why do you specifically need the 2019 version of Audition? ... View more

Try resetting InDesign preferences  https://helpx.adobe.com/au/indesign/using/setting-preferences.html ... View more

Try resetting your preferences  https://helpx.adobe.com/au/photoshop/using/preferences.html#reset-preferences ... View more

i am struggling to install the raw update as it claims my operating system is too old. By @phil_9252 That's frequently reported by those using the Opera browser.   Try a different browser. ... View more

I bought my Lighroom3 long time ago. Need to install it on my new MAC By @behzad_8414   Cannot be done due to changes made by Apple to their macOS operating system several years ago.   You'll have to subscribe to one of the Photography Plans and use Lightroom Classic (the successor to what was known back in 2010 as Lightroom 3) Compare pricing & plans | Adobe Creative Cloud Photography Plan ... View more

First step: reset your preferences. Preferences in Photoshop ... View more

@kglad I'm running iOS 18.2.1 on the iPhone 12 Pro Max and see acres of whitespace on Safari, Edge and Chrome.   There's a large gap 3 to 4 screens deep after Featured Posts. ... View more

hopefully they will eventually provide equally great help for a fairly complex program.   They used to provide detailed PDFs with boxed DVD software in the heady days of useful Help docs. That was many years ago. I can only assume that those PDFs were very expensive to produce, were rapidly outdated when new and improved features were introduced and few people referred to them.   Since we've gone to the Cloud and SaaS, useful help has disappeared. The online Adobe guides are useless for me.I find that Google searches are far more useful and quicker. ... View more

Can you list your step by step workflow? ... View more

Have you tried contacting the iPhone Academy for support? ... View more

Dell XPS 15 with i9 processor   Can you paste the full specs? Should be no issues with an XPS 15 and i9 processor. Sounds powerful enough.    just can't handle the workload of PS, LR or LRc with all three installed   Can you please elaborate? ... View more

I am currently using a windows 10 computer and have a creative cloud account for photoshop, light room, lightroom classic. I note that it also includes Acrobat.   Acrobat is definitely not included in any Photography Plan.   Can you provide a screenshot where it suggests that it is included? ... View more

In fact in a chat with an adobe tech today they told me to keep it at 1gb max.   I keep seeing these anecdotal reports occasionally yet nowhere does Adobe document this in written articles online.   If a 1GB catalog was such a good benchmark, I'm sure it would be widely documented and practiced. Yet there are plenty of 1GB+ catalogs in daily use with no performance hit. ... View more

my current catalog which is about 2 yrs old is at about 600mb.  What is the max size for lr catalogs before things start slowing down? A 600MB catalog over 2 years is quite manageable for Lightroom Classic and should perform well for many years.   Many people operate with hundreds of thousands of images in their catalogs with no issues.   Adobe's main advice over the years is to stick to one catalog unless you have very specific workflow needs. There is no need to split catalogs for performance reasons. See https://helpx.adobe.com/lightroom-classic/help/single-catalog-benefits.html   See also: https://www.lightroomqueen.com/community/threads/catalog-size-and-management.50035/ ... View more

Same here. Never used JP2. Probably never will. ... View more

Good to know, @Glenn 8675309  ... View more

Unfortunately, Photoshop Elements does not support JP2(JPEG2000) files.   File formats supported by Photoshop Elements are shown here: https://helpx.adobe.com/photoshop-elements/kb/supported-file-formats-photoshop-elements.html Photoshop does support them but they are not widely used. I would not be saving to JP2 format from a scanner ... View more

FYI, Camera Raw is a plugin used by Photoshop and Bridge but not Lightroom.   Lightroom has Camera Raw support built into the program code. So, to get updated camera support in Lightroom, you only need to update Lightroom itself. ... View more

What is your system setup?   Settings > System > About https://www.windowscentral.com/how-check-your-computer-full-specifications-windows-10 ... View more

Where exactly does Photoshop get stuck trying to startup? Try deleting the preferences As you start Photoshop, press and hold Control+Alt+Shift. P.S. Time to update both via the Cloud desktop app.   Photoshop current version is 26.2. https://helpx.adobe.com/es/photoshop/kb/uptodate.html   Lightroom Classic latest version is 14.1 https://helpx.adobe.com/es/photoshop/kb/uptodate.html   ... View more

See if this helps: https://helpx.adobe.com/au/photoshop/kb/windows-arm-support.html ... View more